Sustainability sells in the US consumer market - The McKinsey Podcast Recap

Podcast: The McKinsey Podcast

Published: 2023-06-29

Duration: 1530

Guests: Vineet Doshi, Sherry Fry, Steve Noble

What Happened

A joint study by McKinsey and Nielsen IQ reveals U.S. consumers are increasingly purchasing products labeled as good for the planet or society. This trend spans across numerous consumer packaged goods (CPG) categories, and the data indicates that consumers are backing up their claims with their wallets.

Vineet Doshi, Sherry Fry, and Steve Noble discuss the findings from five years of sales data covering 600,000 SKUs across 32 CPG categories. They highlight that many categories show positive growth for products with sustainability claims, even for private label brands which were not initially expected to lead this growth.

Sherry Fry explains her role as Vice President of Total Wellness at Nielsen IQ, emphasizing the convergence of personal health, planetary health, and social responsibility in consumer behavior. This convergence was accelerated by the pandemic, and Fry's observations are supported by the study's findings.

Steve Noble shares that business leaders are particularly interested in the specific ESG claims that correlate with higher sales in particular categories. There's a broad interest across different stakeholders, including CPG companies and retailers, in understanding these insights for strategic advantage.

The study found that price premiums for sustainability claims range across categories, with some products like personal care having higher premiums than others like center store grocery. Despite economic concerns, the data suggests that these premiums do not deter consumer spending on sustainability.

One key finding is that companies investing in multiple ESG pillars, such as environmental stewardship and animal welfare, tend to see double the growth compared to those focusing on a single aspect. The report encourages companies to integrate sustainability into their core business strategies to capture long-term consumer loyalty.

Key Insights